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How to convert Jio Prepaid Number to Postpaid Number Without Visiting Physical Store


Reliance Jio is making sound efforts to offer affordable and beneficial recharge plans to its consumers. While prepaid connections have their own advantages, where you can recharge according to convenience, sometimes a postpaid connection is more beneficial. If you have a postpaid connection, you don’t have to worry about recharging your number in emergency situations or during sudden events.

In addition, postpaid plans offer better facilities such as no daily data limits and the ability to rollover remaining data. Reliance Jio prepaid number could be converted to postpaid number earlier by just visiting the physical store. However, this process has now become very simple and there is no need to visit Reliance Store nowadays. You can change your prepaid number to a postpaid number through the Jio Mobile App. Just follow the steps given below.

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Change Prepaid Number to Postpaid Number Online

  1. Open the My Jio Application on your device and go to the ‘Menu’ section in the upper right corner of the app.
  2. This will open the menu for your account. Look for the ‘Switch to Postpaid’ option and click on it.
  3. This will take you to the ‘Migrate to Postpaid’ screen, where Jio will inform you about the features and benefits of subscribing to a postpaid connection.
  4. Click on ‘Move to Postpaid’.
  5. A new screen will be displayed asking you to confirm your details such as personal details and current plan. There will be a warning about the expiry of prepaid benefits.
  6. Click on ‘Check Now’. A new screen will appear asking you to enter an OTP which will be sent to your number. Enter the OTP, accept the Terms and Conditions, and click ‘Next’.
  7. Select the postpaid plan you want and follow the on-screen instructions to instantly convert your prepaid account to postpaid.

Jio has clearly mentioned that most of the prepaid benefits like unused validity, vouchers and data balance will expire. But if you have any added balance, it will be credited to your first postpaid bill, reducing the bill total.

Also if you use the My Jio app or website to upgrade your prepaid to postpaid number, the services may not work in the Jammu and Kashmir region. For that, you will have to visit your nearest Jio Store. After migration, postpaid bills will be sent to your email id.

Currently, Jio is offering free one month service to JioPlus users, and one has to spend a minimum of Rs. 299 (30GB Data) and the family share plans starting at Rs. 499/month. With Jio Plus plans, users will get access to premium OTT services like Prime Video, Netflix, and more.

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