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Demand Flexibility Service: Full list of energy providers taking part this winter | Personal Finance | Finance


The National Grid scheme to help customers reduce their energy bills will run again this winter, but only some providers are offering it.

The Demand Flexibility Service (DFS) is an incentive that allows eligible customers to earn rewards for shifting their energy use outside of peak demand hours.

By doing so, it allows the National Grid Electricity System Operator (ESO) to manage supply through periods when demand is higher.

Around 1.6 million households and businesses took part in the scheme last year, and it helped provide around 350MW of flexibility to the ESO.

A number of providers are registered with the scheme, and here is the full list.

How to participate in the DFS

The ESO will run 12 experiments between November and March 2024.

The first six of these tests will pay registered DFS providers, such as energy suppliers, aggregators, and third parties, a guaranteed minimum price of £3 per KWh, which they will pass on to customers through rewards, such as pounds, points, or prizes. .

Households with a smart meter or business sites with half-hourly metering will be able to register through their energy provider or the online providers/apps participating in the service.

Those who have registered to take part can expect to be contacted by their registered supplier before the DFS event to let them know when the event will start.

The DFS tests usually run for an hour, but the live events can last up to four hours. To be eligible for an incentive, people must reduce their energy use during DFS event times.

Measures may include choosing to run power-hungry appliances, such as washing machines, clothes dryers, dishwashers, electric showers and immersion heaters, before or the day after the ‘event’.

Another option could be to reduce energy use, for example using a microwave instead of the oven, during the event window.

When signing up to take part, households will need to authorize their provider to access their smart meter so they can read their data every half hour for the duration of the service.

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